Question 1

What is the setup cost for AquaHub?

Accepted Answer

There are no setup fees or monthly subscriptions. We charge a 2% transaction fee only on successful bookings processed through the platform.

Question 2

How long does it take to get my school live?

Accepted Answer

The guided onboarding process usually takes 60 minutes. Most schools can configure their instructors and inventory to start taking bookings within 24 hours.

Question 3

What makes AquaHub different from general software?

Accepted Answer

AquaHub is a specialized ecosystem built specifically for water sports logistics. Our custom Day Planner matches instructors and equipment to lessons in real-time to prevent double-booking.

Question 4

Do you offer a money-back guarantee?

Accepted Answer

We provide a 30-day money-back guarantee with no questions asked. If the platform does not fit your school's workflow, we refund all usage costs immediately.

Question 5

Do instructors have their own login?

Accepted Answer

Yes. Every instructor has a dedicated portal to view their assigned sessions and equipment updates in real-time on any mobile device.

Question 6

Where is AquaHub based?

Accepted Answer

Our headquarters are in Germany, but we support water sports schools worldwide. The system is designed to handle international hubs like Tarifa, Cape Town, and Cabarete.

Question 7

Can students reschedule their own bookings?

Accepted Answer

Yes. Students can manage their own rescheduling and cancellations through a private link. This eliminates manual phone calls and saves hours of administrative work.

Question 8

How does AquaHub handle walk-in bookings?

Accepted Answer

Admins can add walk-in sessions to the Day Planner in less than 30 seconds. The system immediately verifies instructor availability and equipment stock to prevent overbooking on the spot.

Question 9

How do I track my school's revenue?

Accepted Answer

The platform includes a dedicated finance dashboard that tracks all transactions and outstanding payments. You can view daily or monthly reports for financial forecasting.

Question 10

Can I manage semi-private and group lessons?

Accepted Answer

Yes. You can define specific participant limits and equipment requirements for every lesson type. The system automatically allocates the correct amount of gear for every student in the group.

Ride the wind. We'll handle the rest.